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HOW TO STAY

Stay With RMHC Richmond

We provide support, so you can focus on the most important thing - your child's healing.

  • first-line: our House is a second-line: "home-away-from-home" third-line: with lots of love
  • RMHC-House-Foyer
    first-line: serving families 24 hours a day second-line: 7 days a week third-line: since 1980
  • RMHC Family Room Kitchen Photo
    first-line: on-site staff and second-line: local volunteers third-line: welcome families
  • RMHC-House-Bedroom2
    first-line: families come from second-line: throughout Virginia third-line: the nation and the world

From the moment you enter our doors, we want your family to be comfortable. But most importantly, we want to provide you the support you need so you can focus on the most important thing — your child’s healing.

To stay at the Ronald McDonald House, families must:

  • Have a patient 21 years or younger that are being treated at a Richmond area hospital or medical facility.
  • Children under the age of 18 MUST be accompanied by their parent or a legal guardian.
  • Obtain a referral from the hospital where your child is being treated.
  • Referral forms must be submitted by a hospital staff member to RMHC Richmond in the following ways:
    • By phone at 804.355.6517
    • Via fax at 804.358.3153
    • Hospital staff members may submit online through our online Request a Room Form below.

REFERRAL FORM


Check-In Procedure

  • All adults staying at the Ronald McDonald House must present photo IDs and complete the registration process prior to receiving accommodations.
  • Guests are provided with a private room, locked pantry cabinet, toiletries, and linens.
  • Additionally, RMHC Richmond offers free wifi, free laundry facility and detergent, transportation to and from the hospital, a stocked pantry, televisions, telephones, and 24-hour staffing.
  • Click below to see a virtual tour of the RMHC Richmond House.

VIRTUAL HOUSE TOUR

Check-Out Procedure

  • Upon a child’s discharge from the hospital, families must visit the RMHC Richmond front desk and begin the checkout process prior to leaving.
  • Families should complete tasks including cleaning the room, vacuuming and dusting, cleaning the bathroom, and emptying wastebaskets.
  • Room keys should be returned to the front desk.
  • A suggested donation of $15 per night is encouraged upon check out.
  • No family is turned away due to their inability to contribute to this nightly fee.


RMHC Family Rooms

Ronald McDonald Family Rooms are available at Bon Secours St. Mary’s Hospital and Children’s Hospital of Richmond at VCU. Bon Secours St. Mary’s Hospital’s Family Room has two sleeping rooms and a kitchen and the Family Room at Children’s Hospital of Richmond at VCU has three sleeping rooms.

To stay in a family sleeping room:

  • Families must have a child in the hospital where the Family Room is located.
  • Families must speak with their nurse or social worker who will determine if the family is eligible to stay in a sleeping room.

What We Do

Ronald

McDonald

House

Any family who has a child receiving medical treatment at any Richmond-area hospital or other medical facility, inpatient or outpatient, can stay at the Ronald McDonald House of Richmond. HOW TO STAY

Ronald-McDonald-House-Richmond

Ronald

McDonald

Family Rooms

Located in the hospital just steps away from the Pediatric Intensive Care Unit, these Family Rooms provide a place for families to get well-deserved rest while remaining close to their children.

LEARN MORE

Ronald McDonald Family Rooms

RMHC

Richmond

Events

RMHC needs the help of individuals, businesses, groups and partnering organizations to host and attend local special events and fundraisers to support seriously ill children and their families. SEE OUR EVENTS

RMHC-Richmond-Events

RMHC

Volunteer

Program

Volunteers make a difference to the families and children who rely on our program. From cooking to cleaning, or simply being there, volunteers are the heart of all we do.

SIGN UP TODAY

RMHC-Richmond-Scholars
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© RMHC
• 2330 Monument Avenue, Richmond, VA 23220 • Phone: 804.355.6517 • Fax: 804.358.3153

The following trademarks used herein are owned by RMHC and its affiliates; McDonald's, Ronald McDonald House Charities, Ronald McDonald House Charities Logo, RMHC, Ronald McDonald House, Ronald McDonald Family Room, and Ronald McDonald Care Mobile.

RMHC Richmond is recognized as a public charity under Internal Revenue Code section 509(a) and has 501(c)(3) status. Donations to RMHC Richmond are deductible. Donors should consult their tax advisor for questions regarding deductibility. The RMHC EIN is 52-1359486. A copy of the RMHC Richmond determination letter is available upon request.

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  • Home
  • About Us
  • Mission & Vision
  • Our History
  • Board of Directors
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  • Our Relationship with McDonald's
  • Our Medical Community
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  • Get Involved
  • Volunteer
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  • Plan An Event
  • The Red Shoe Rendezvous
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